Privacy Policy - 09/2026

Last Updated: September 2, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, disclosure, and protection of Your information when You use the Service.

1. Interpretation and Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access the Service.
  • Company ("Conscherry", "We", "Us", or "Our") refers to Conscherry.
  • Cookies are small files stored on Your device containing browsing and preference data.
  • Personal Data (or Personal Information) means information that relates to an identified or identifiable individual.
  • Service refers to the Conscherry website, applications, launcher and device sign-in flows, and related account features available at https://conscherry.com.
  • Service Provider means a third party that processes data on behalf of the Company.
  • Usage Data means data collected automatically from use of the Service.
  • You means the individual or legal entity using the Service.

2. Scope

This Privacy Policy applies to information processed through:

  • public website pages,
  • signup, login, and account management,
  • account security features (including passkeys and multi-factor authentication),
  • launcher and device sign-in or account-link flows,
  • contact forms, careers applications, and notifications features.

3. Collecting and Using Your Personal Data

3.1 Types of Data Collected

Personal Data

While using Our Service, We may collect Personal Data including:

  • email address,
  • first and last name,
  • username and account identifiers,
  • optional phone number and verification/consent status,
  • legal acceptance/consent records (for example Terms/Privacy acknowledgement state and timestamps),
  • notification preferences and in-product notification metadata,
  • linked third-party identity/integration identifiers when You connect providers,
  • security event/audit metadata (for example event type, outcome, timestamp, IP, and user-agent),
  • authentication, session, passkey, multi-factor authentication, and email-verification metadata,
  • account self-service request records (for example export and deletion workflow events),
  • profile details You choose to submit,
  • social settings and connection metadata (for example follows, friendships, and related account statistics),
  • wallet and points account balances, transaction records, and account-status metadata,
  • avatar image files and associated profile-image metadata,
  • contact and support request content,
  • careers application materials,
  • request metadata associated with submissions (for example IP and user-agent).

During signup, We may ask for date of birth to derive age eligibility flags (for example 13+). We do not retain raw date-of-birth as a profile field after eligibility derivation.

Usage Data

Usage Data is collected automatically and may include:

  • IP address,
  • browser type/version,
  • device identifiers,
  • approximate location derived from network request headers where made available by our hosting or network provider,
  • page/feature activity metadata,
  • request timestamps, diagnostics, and security event metadata.

Tracking Technologies and Cookies

We use Cookies and related technologies (such as scripts/tags) to secure the Service, store preferences, and analyze limited engagement behavior.

Where consent is accepted, We may store an anonymous analytics identifier cookie to measure engagement events (for example reading progress and scroll-depth patterns) without directly identifying You.

Where required by law, non-essential cookies are enabled only after consent. You can update Your preferences through cookie controls and browser settings.

For implementation-level details, see Our Cookie Policy.

3.2 Use of Your Personal Data

The Company may use Personal Data to:

  • provide, operate, and maintain the Service,
  • register and manage Accounts,
  • authenticate users and enforce account security,
  • process linked identity/integration sign-in and account-link flows,
  • send service communications (verification, password reset, security alerts),
  • provide account notifications features (including unread-status updates and preference management),
  • respond to contact/support requests,
  • process careers applications,
  • detect abuse, fraud, and policy violations,
  • monitor and improve reliability and user experience,
  • comply with legal obligations,
  • enforce agreements and protect rights.

Depending on applicable law, We process data under one or more of:

  • contract necessity,
  • legitimate interests (for example service security and abuse prevention),
  • consent,
  • legal obligation.

4. Sharing and Disclosure of Your Personal Data

We may share Personal Data with:

  • Service Providers supporting hosting, database, cache, email, and infrastructure operations,
  • Service Providers supporting customer support, object storage, and infrastructure operations,
  • monitoring and status providers used to assess uptime and incident visibility,
  • professional advisors under confidentiality duties,
  • authorities where legally required,
  • counterparties in mergers, acquisitions, restructurings, or other business transfers.

If You choose to use third-party identity or integration providers, relevant account/identifier data is exchanged with those providers as part of Your requested authentication or linking action.

We do not sell Personal Data for money.

5. International Transfers

Your information may be processed in countries outside Your own. Where legally required, We apply appropriate transfer safeguards and supplementary measures.

6. Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes in this Privacy Policy, unless a longer period is required by law, dispute resolution, fraud prevention, or legal defense.

We may delete or anonymize data earlier when no longer needed. Residual encrypted copies may remain in limited-duration backups under normal backup-retention schedules.

Certain security and verification artifacts (for example one-time verification challenges, anti-abuse counters, and audit records) use shorter operational retention windows or are retained for security/legal defense depending on context.

See Our Data Retention Schedule for category-level retention guidance.

7. Your Privacy Rights

Depending on Your jurisdiction, You may have rights to:

  • access,
  • correction,
  • deletion,
  • portability,
  • objection or restriction,
  • withdrawal of consent,
  • appeal of denied requests (where required).

You may submit rights requests at contact@conscherry.com or via https://conscherry.com/help.

Deleting Your Account through the Service closes access to the Account and removes core account credentials. It does not necessarily remove every record associated with the Account immediately; for example, transaction, security, support, and other records may be retained where necessary for the purposes described in this Privacy Policy or as required by law. You may use the Data Rights Request process to request deletion of eligible Personal Data.

8. Account Self-Service Options

Depending on feature availability, You may be able to:

  • export account data,
  • delete Your account,
  • update profile details,
  • manage sessions, passkeys, and multi-factor authentication methods.

Account export may include profile/account metadata, notification preferences, active session metadata, linked integration references, security event history, wallet and points data, and social account data associated with Your Account. Exported categories and record volumes may be limited for security and operational reasons.

Account deletion workflows may require security verification (for example password and/or second factor checks) before destructive actions are applied.

9. Children's Privacy

Our account features are not intended for children under 13. If We learn that personal information was provided in violation of this policy, We will take reasonable steps to investigate and remove it.

Where local law sets a higher age threshold or requires parental consent, local requirements apply.

10. Security of Your Personal Data

We use administrative, technical, and organizational safeguards, including secure session controls, CSRF protection, rate limiting, and security monitoring. No method of transmission or storage is 100% secure.

For sensitive account actions, We may require step-up verification and maintain security audit logs to investigate suspicious activity and protect users.

Our Service may contain links to third-party websites and may support third-party sign-in/integration providers (for example Google, Discord, Steam, Epic Games, and Unity). When You use one of these features, the provider may receive information necessary to authenticate or link Your Account, and We may receive provider identifiers and profile information that the provider makes available for that purpose. Their privacy practices are governed by their own policies.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated as required by law, and the "Last Updated" date will be revised.

13. Contact Us

If You have questions about this Privacy Policy, You can contact Us:

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